Terms and Conditions of Use
Terms and Conditions of Use
Welcome to Kindred Technology’s Terms of Service
Company Name: Kindred Technology Group, LLC
Website: https://kindredtechnology.com
These Terms & Conditions (“Terms”) govern your use of the services provided by Kindred Technology Group, LLC (“we,” “our,” or “us”). By accessing or engaging with our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. Services Offered
We provide a broad range of professional services, including but not limited to:
- Web Design & Development
- Digital Marketing & SEO
- Software Development
- Mobile Application Development
- Ongoing Maintenance & Support
- Staff Augmentation
- DevOps Services
- Managed IT Services
- Cloud Solutions
- Artificial Intelligence (AI)
- Machine Learning (ML)
- Data Science & Analytics
Each service is governed by a specific project proposal, retainer agreement, or statement of work issued before commencement.
2. Payment Terms
Project-Based Services (AI, ML, Web, App, Software and SEO etc.)
- A 50% non-refundable deposit is required to initiate any project.
- The remaining 50% balance is due upon project completion or prior to launch/delivery—whichever comes first.
- Deliverables will only be handed over or made live upon receipt of full payment.
Maintenance, Retainers & Marketing Plans
- All such services are billed 100% upfront.
- These contracts are non-refundable and activated upon payment.
Hourly or Staff Augmentation
- Staff augmentation and hourly billing arrangements require a signed agreement.
- Invoices are typically billed on a weekly or bi-weekly basis and must be paid as per the terms specified.
3. Client Responsibilities
Clients are responsible for:
- Providing all necessary content, approvals, logins, and assets in a timely manner.
- Ensuring the accuracy and licensing of all submitted materials.
- Communicating feedback and decisions within agreed timelines.
Delays on the client’s end may result in extended delivery timelines or additional charges.
4. Project Scope & Revisions
- The scope of work will be defined in a mutually agreed proposal.
- A specified number of revisions is included in each project; additional changes will be billed at our standard hourly rate.
- Requests that differ from the original scope will require a change order or new agreement.
5. Intellectual Property Rights
- All project materials remain the property of Kindred Technology Group, LLC until full payment is received.
- Upon full payment, ownership of final deliverables is transferred to the client.
- We reserve the right to display work samples in our portfolio unless otherwise agreed in writing.
6. Cancellations & Refunds
- Deposits are non-refundable.
- If a project is terminated early, the client is responsible for payment for work completed up to that point.
- Prepaid contracts (retainers, maintenance, etc.) are non-refundable once the term begins.
7. Third-Party Services
We may integrate or recommend third-party platforms (e.g., hosting, analytics, APIs). We are not responsible for outages, security issues, or service disruptions caused by third-party vendors.
8. Data Protection & Confidentiality
- Both parties agree to protect each other’s confidential and proprietary information.
- We will not disclose client data or project details to any third party without prior written consent, unless required by law.
9. Warranties & Support
- We warrant that services will be performed professionally and to the specifications outlined in the agreement.
- Post-delivery support is available only if covered under an active maintenance plan or specified in writing.
- We do not guarantee specific traffic, rankings, or performance results, especially for marketing and SEO services.
10. Limitation of Liability
To the maximum extent permitted by law:
- Kindred Technology Group, LLC is not liable for any indirect, incidental, special, or consequential damages.
- Our total liability for any claim is limited to the amount paid by the client for the specific service related to the claim.
11. Governing Law
These Terms are governed by the laws of the State of Alabama, United States. Any legal action shall be brought exclusively in the courts located in Montgomery County, AL.
12. Modifications
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services implies acceptance of the updated Terms.
13. Contact Information
For questions about these Terms or to request a copy of your service agreement:
Kindred Technology Group, LLC
3066 Zelda Rd, #354, Montgomery, AL, United States, Alabama 36106